Cookie Policy

Information about our use of cookies

Our website (our "site") is operated by Ladbrokes Coral and its group companies ("we", "us", "our").  The site uses cookies to distinguish you from other users and this helps us to provide you with a good experience when you browse our site and also to improve our site.  

If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device you can do this at any time (learn how to do this below).

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.  Cookies contain information that is transferred to your computer's hard drive.   We use the following cookies:

  • Strictly necessary cookies.  These are cookies that are required for the operation of our site.  They include, for example, cookies that enable you to log into secure areas of our site or make use of e-billing services. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/ browser, but restricting these cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable. 

    Non-essential cookies

  • Analytical/performance cookies.  They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it.  This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.  We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc.  This helps us to continuously improve our website.

  • Functionality cookies.  These are used to recognise you when you return to our site.  This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies.  These cookies record your visit to our site, the pages you have visited and the links you have followed.  This information will be used by us and third parties to make our site and the advertising displayed on it more relevant to your interests.  We may also share this information with third parties for this purpose but only if you consent to such sharing. 

  • iesnare cookies. These cookies collect your IP address and other device information, which helps us to monitor potential fraudulent online activity, money laundering and suspected breaches of our commercial terms and conditions and assists us in the verification of customer identity and financial details. We do not use iesnare cookies for commercial use. We do this by passing the information from the cookie to iovation Inc. (a third party software company based in the United States of America). The iovation software analyses the data tracked by the cookie, looking for device, transaction and account patterns that are predictive of fraudulent activity and sends an automated report back to us. If based on the report we have reason to suspect you are involved in fraudulent or suspicious activity, are not acting in accordance with our terms and conditions or we cannot verify your identity, we may suspend or permanently close your account. More information in respect of your rights can be found in our privacy policy and terms and conditions and further information on the software itself can be found at www.iovation.com.

  • Social Website Cookies.  So you can easily "Like" or share our content, we have included sharing buttons on our site for certain social media sites such as Facebook and Twitter. These cookies are set by the third party social media sites to which they relate, including:

    - Facebook
    - Twitter
    - Youtube

    The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies policy for more information. Please note that third parties (including, for example, advertising networks, other gambling operators and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.  These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.  However, as set out above, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.  For instance, our site, like most websites, includes functionality provided by third parties. A common example is an embedded video powered by YouTube and Vimeo.  Disabling all cookies may mean you cannot access the functions offered by these third parties.

More Information

More information about cookies, including how to block them or delete them, can be found at http://www.aboutcookies.org/ 

If you have any further questions, comments or requests regarding our cookies policy or how we use cookies on our site, then you can contact us by email at DPO@ladbrokescoral.com.

Changes to This Cookies policy

Any changes to this cookies policy in the future will be posted on this page and we will take all measures necessary to communicate any changes to this cookies policy to you.  Please check back frequently to see any updates or changes to this cookies policy. We will also bring your attention to such changes by updating our cookie banner/ pop-up.

This policy was last reviewed and updated: 27 April 2018